Agenda Item Wording:
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Authorization to enter into a maintenance contract with Motorola Solutions - Authorize the City Manager to enter into a sole source five year maintenance contract with Motorola Solutions, effective July 1, 2026, for Computer Aided Dispatch/Records Management Software totaling $1,212,020.
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Prepared by: Jason Salazar, Chief of Police, (559) 713-4215, Jason.Salazar@visalia.gov; Daniel Ford, Police Captain, (559) 713-4151, Daniel.Ford@visalia.gov; Financial Analyst, Liz Ybarra, (559) 713-4250, Liz.Ybarra@visalia.gov.
Department Recommendation: Authorize the City Manager to enter into a sole source five (5) year maintenance contract with Motorola Solutions, effective July 1, 2026, for Computer Aided Dispatch/Records Management Software (CAD/RMS) totaling $1,212,020.
Summary:
The Visalia Police Department and Fire Department currently utilize Motorola CAD/RMS software, commonly referred to as Spillman. Spillman is used for emergency and non-emergency call taking, dispatching of emergency services, report preparation, federally required NIBRS reporting, and as the central repository for reports. The Spillman software is proprietary software and not capable of being replaced without unacceptably high transition cost, a cost that is unnecessary given our current needs. This contract differs from previous contracts due to Motorola transitioning into a subscription-based purchasing model (which has become commonplace software-related purchases). In reviewing the available subscription packages, Staff determine the Plus package met all of the needs of our current processes and is the median range package offered. In addition to a standard contract extension, Information Services staff are requesting to include a necessary server migration in year three of the contract.
Staff negotiated with Motorola regarding this package. Staff were able to secure no future start-up cost for adding modules not currently utilized by the City, but avail...
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