Agenda Item Wording:
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Confirmation of the contract with Stripe for Microtransit Credit Card Payment Processing Services - Confirm the contract with Stripe to act as a third-party credit card processing services provider for the Visalia Connect microtransit pilot program for one (1) year with the option of up to four (4) one-year renewals, with processing fees not to exceed $30,000 annually.
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Deadline for Action: 6/2/2025
Submitting Department: Administration - Transit Division
Contact Name and Phone Number:
Angelina DeRossett, Transit Manager, Angelina.DeRossett@Visalia.City (559)713-4591, John Lollis, Assistant City Manager, John.Lollis@Visalia.City (559)713-4323.
Department Recommendation:
Staff recommends that the City Council confirm the contract with Stripe for one (1) year with the option of four (4) one-year renewals and a maximum of $30,000 annually in processing fees, to act as a third-party credit card processing services provider for the Visalia Connect microtransit pilot program.
Summary:
At its meeting on April 21, 2025, the City Council provided conditional approval of Stripe as a third-party credit card processing services provider for Visalia Connect, Visalia Transit's new microtransit service, pending a full review process from the City's Finance Department and Information Technology (IT) Division staff. Transit Division staff have subsequently received approval to proceed with Stripe, with IT staff having met with Stripe and having all questions answered on use of this credit card processing technology for the microtransit service. This item is submitted to the Council to confirm the final contract with Stripe for credit card processing for Visalia Connect service. The microtransit launch date is June 11, 2025.
Background Discussion:
Protection of customer credit card data is a primary concern for the City when contracting for payment and processing services. Credit card payment safety is measured according to standards ...
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