Agenda Item Wording:
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NEOGOV Software Agreement - Authorize the City Manager to enter into a three-year sole source contract to renew the software license with NEOGOV and consolidate the contract for a three-year term for an amount not to exceed $246,924.47.
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Prepared by: Administrative Services Human Resources Division
Ashley Cook, Human Resources Analyst, 713-4318, Ashley.Cook@visalia.gov
Amy Powell, Human Resources Manager, 713-4417, Amy.Powell@visalia.gov
Shonna Oneal, Administrative Services Director, 713-4053, Shonna.Oneal@visalia.gov
Department Recommendation: It is recommended that the Visalia City Council authorize the City Manager to enter into a three-year sole source contract including the prorated alignment period to renew the software license with NEOGOV and consolidate the contract for a three-year term for amount not to exceed $246,924.47. This will ensure continuity of critical human resources operations, streamline administrative processes, and maintain efficient management of recruitment and onboarding functions.
Background Discussion:
NEOGOV is essential software that is integrated with the City’s applicant tracking system, GovernmentJobs.com. The City has contracted with NEOGOV since 2006, and the platform is critical to the Human Resources Division’s daily operations. NEOGOV supports the full recruitment and onboarding lifecycle serving as the system through which applications are received, candidates are preboarded, and new hires are onboarded. Discontinuation of NEOGOV services would leave the City without a viable method for managing recruitment, hiring, and onboarding functions.
The City currently has two contracts in place for the various NEOGOV modules:
• (C23037) For Single Sign On, Onboard, Candidate Messaging, and Insight modules expiring 1/5/2026.
• (C24005) For EForms, Position & Employee Imports modules expiring 7/31/2026.
These modules were implemented at different points in time, resulting in staggered renewal dates and multiple invoices throughout the fiscal year.
NEOGOV has provided an updated three-year proposal that consolidates all existing modules into a single agreement with aligned renewal dates. To facilitate this transition, NEOGOV will prorate the current contract terms so that all modules align under one renewal date prior to the start of the new three-year term.
The consolidation of contracts will improve administrative efficiency, simplify vendor management, and support more accurate financial planning by aligning renewal cycles and reducing the number of annual invoices.
Fiscal Impact: The initial year will include a prorated payment to align existing module terms under the new consolidated contract schedule. Funds for this prorated amount are currently budgeted in the Human Resources division operating budget 1125-55520. Thereafter, the City will be invoiced annually under a single three-year agreement, as detailed in the attached NEOGOV quote. These costs will be included in future budgets.
Prior Council Action: N/A
Recommended Motion (and Alternative Motions if expected):
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I move to authorize the City Manager to enter into a three-year sole source contract including the prorated alignment period to renew the software license with NEOGOV and consolidate the contract for a three-year term for amount not to exceed $246,924.47.
Deadline for Action: 12/2/2025
Attachments: NEOGOV Quote-Visalia 3YR.pdf